Overview
Last updated
Last updated
My Product Cares/Registration enables customers to register products purchased from online store or in a physical shops, unlocking a host of benefits. By registering, customers can secure warranty coverage, gain access to dedicated support, and stay updated on exclusive offers and product announcements.
This streamlined process not only enhances the customer experience but also provides businesses with valuable insights into customer preferences and behavior, fostering stronger customer relationships and driving informed decision-making.
Warranty - While we’re confident in our products, if something goes wrong, we’ll make it right.
Support - Access helpful resources, including email support, to get the most out of your products.
Offers & Updates - Receive special offers, updates on new products, and feature announcements.
The app is divided into two main components: a customer-facing frontend and an admin-facing backend.
The frontend page is designed for customers to interact with. It allows them to register multiple products and provide relevant customer information. The functionality depends on the configuration, enabling various use cases.
The admin panel provides tools for managing registered products and configuring app settings. Features include:
Sending emails to customers after registration.
Managing product serial numbers.
Creating and customizing multiple registration forms.
The app follows a straightforward workflow:
Customers fill out the registration form on the shop's frontend page.
Product details, serial numbers, and customer information are sent to the app server.
The app server processes the data:
Sends a thank-you email to the customer.
Notifies the shop admin about the registration.
Beyond product registration, the app offers advanced features such as:
Creating multiple forms for different purchase scenarios.
Performing product authenticity checks.
Additional functionalities detailed in the relevant documentation.
