Shopify Product Cares/Registration
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  • Overview
  • Enable auto registration
  • Limit auto registration
  • Test
  1. App Admin
  2. Forms
  3. Form Settings

Auto registration on new order

Automatically register the products purchased by customers after they complete the checkout process, eliminating the need for manual product registration.

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Last updated 2 months ago

Overview

When a customer completes the checkout (e.g., pays for the products), Shopify will send the order content to the My Product Cares app. The app can then review the ordered products and automatically register them if the form's settings have auto registration enabled.

Enable auto registration

The auto registration is form-specific, so you will have to set it for each form. Enable it in the My Product Cares app by going to Forms > Open a form -> Settings > General > Automatically register products after order completed > Enable > Save.

Limit auto registration

By default, when auto registration is enabled, it will register all the products that the customer bought. However, it is possible to limit the registration to specific products.

You can limit the registration by SKU or product tags. For example, you can add a "product registration" tag to the products you want to allow for registration.

From the same Settings page (as mentioned in the previous step), enter the New entry and select Add. Complete this step for each product and remember to Save when complete.

Test

Please test the auto registration feature after enabling it to ensure everything is working correctly. For example, you can create a new order in the admin or go through the checkout process as a customer.