Warranty
Adding warranty information for each product, so customer can see their when their warranty expired after they do registration
Last updated
Adding warranty information for each product, so customer can see their when their warranty expired after they do registration
Last updated
Each product can have different warranty period, hence the warranty period will need to set up at product level using product tags, using tag will apply to all variants of the product
Open the Shopify admin > Products > Product and add new tags to the product to indicate the warranty period
The product tags have to be in the following format
warranty:{duration}
warranty - this is fixed
duration - consist of two parts a number and a unit, separated by a space e.g 1 year
Here are some example valid product tags
warranty:1 year
warranty:2 years
warranty:6 months
Its possible to setup specific warranty to different variants, e.g if there is bed product, the different sizes will be variant, e.g a 2 meters bed can have 2 year warranties and 1.5 meters bed will be 1 year warranty
To be able to set warranty period for specific variant, metafield is needed
Create a new metafield for product variants in the Shopify admin > Settings > Custom Data > Variant > Add new definition/metafield
The name have to be warranty (all lowercase)
It should be Single line text
You can preset the choices to make a list of warranty period like 1 year, 2 years and 3 years, this will make it easy to assign values later
Once the variant metafield is set, go to the product variant and assign the metafield value
The value for the warranty is the same as the above in the tag section e.g 1 years, 6 months
Once the product is setup with warranty period and the customer registered that product, it will calculate the warranty expiration date based on registration date + warranty period
If you want customer to see the warranty expiration date, you have to enable it in the App admin > App Settings > General > Show customer warranty
Once its enabled, Save settings
After the the setting is enabled, the customer can see the warranty information in the frontend - Registered Products
Its possible to change wording for warranty in the App admin > Settings > Languages, search for warranty. Don't forget to Save after changed languages
Its possible to show the warranty information during customer filling the form, but will need to enable it first in the App admin > Forms > Select the form > Settings > General > Show warranty info
Once that's enabled and the product have warranty tag, then when the customer selected the product during filling the form, it will show the warranty information on the form
Its possible to setup extended warranty if the customer registered their product within X days after the purchase date
First normal warranty need to setup like above, then the settings can be enable in the App admin > Forms > Select the form > Settings > General > Extended warranty > Enable and then select the period and date
Once the above is enabled, the app will automatically calculate the date and add the extended warranty
