Custom From Email

The app dispatch emails. These emails are sent to customers and administrators upon new registrations. By default, the "from" email address is set to [email protected] which does have its limits.

For better branding and trust, it is recommended that customers configure a custom "from" email address using an email from their own domain.

The app allows to setup SMTP - Use your own email server or third-party SMTP service to send out emails.

Benefits of Using Your Own SMTP

  • Custom "From" Address: Send emails from your own domain (e.g., [email protected])

  • Better Deliverability: Emails sent from your domain are more likely to reach recipients' inboxes

  • Brand Consistency: Maintain your brand identity in all communications

  • Control: Manage your own email sending limits and configurations

  • Cost-Effective: Many SMTP providers offer generous free tiers or affordable plans

Setting Up SMTP

  1. Navigate to **Admin > Apps > My Product Registrations > App Settings > Integrations > SMTP settings

  2. Fill out the information

  3. Save the SMTP settings

The required fields:

  • From Email: The email address you want to send from (e.g., [email protected])

  • From Name: The display name recipients will see (e.g., "Your Company Notifications")

  • Host: Your SMTP server address (e.g., smtp.yourcompany.com, smtp.mailgun.org)

  • Port:

    • Use 465 for SSL/TLS (recommended)

    • Use 587 for STARTTLS

  • Authentication:

    • Username: Your SMTP username

    • Password: Your SMTP password or app-specific password

Test

Once the setting is setup and save, please do a live test registrations to test the from email and make sure its working correctly.

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